Forsta Surveys Support

Getting Started with Testing

• Testing an Online Survey
• Strategies for Testing Your Survey

Manual Testing Tools

• About the Survey Testing Toolbar
• About QA Codes
• About the Survey Version History Report
• Survey Summary
• Survey Recorder
• Using Start-at for Testing

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Simulated Testing

• About the Simulated Data History Report
• Running Simulated Data
• Specifying Answers for Simulated Data

Report Testing

• Checking Crosstabs Condition Logic
• Non-Qualified Participants
• Verifying the Datamap

CATI Management

• CATI Management Console
• Adding CATI ProTS® Sample
• Adding CATI Sample
• CATI Comment Element
• Enabling CATI Sample for a Company

Decipher Cloud and Servers

• Managing Server-Specific Participant Sources
• Evaluating Survey Performance Over Time
• Evaluating Recent Survey Performance
• Whitelabeling Decipher Software
• Recovering Missing Data
• Customizing Dynamic Proxies

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Email Campaign Creation Management

• Email Campaign Manager Overview
• Email Template Manager Overview
• Actions in the Campaign Editor
• Sending Emails in the Campaign Manager
• Creating an Email Campaign
• Editing a Campaign

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Field Management

• Launching a Survey
• Closing a Survey
• Relaunching a Survey

Sample Management

• Opt-Out Process
• Setting Up a Domain Alias (CNAME)
• Setting Up a Domain Alias for Email Sends
• Open Rates
• Spam Reduction
• Managing SSL Certificates

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